• Home
    • Cool Knowledge base
    • Light Knowledge base
    • Help Desk
    • OnePage Documentation
  • Services
    • Main Services
    • PPC Services
    • SEO Services
    • SMM Services
  • Docs
  • Blog
    • Affiliate
    • Ecommerce
    • Frontend
    • linux
      • nginx
    • PHP
      • Magento
      • wordpress
    • Python
    • SEO
    • Web
  • Forum
    • Forums
    • Forum Topics
    • Topic Details
    • Ask Question
  • Pages
  • Contact

Subscribe to Updates

Get the latest creative news from FooBar about art, design and business.

What's Hot

VideoJS – multiple source demo

2022-03-08

Add custom field to Woocommerce tab

2022-03-07

Surror Product Tabs for WooCommerce

2022-03-07
Facebook Twitter Instagram
  • 中文
  • English
Facebook Twitter Instagram Pinterest VKontakte
SEO & Website build tips SEO & Website build tips
  • Home
    • Cool Knowledge base
    • Light Knowledge base
    • Help Desk
    • OnePage Documentation
  • Services
    • Main Services
    • PPC Services
    • SEO Services
    • SMM Services
  • Docs
  • Blog
    • Affiliate
    • Ecommerce
    • Frontend
    • linux
      • nginx
    • PHP
      • Magento
      • wordpress
    • Python
    • SEO
    • Web
  • Forum
    • Forums
    • Forum Topics
    • Topic Details
    • Ask Question
  • Pages
  • Contact
SEO & Website build tips SEO & Website build tips
Home»Prestashop»[Sloved]PrestaShop admin dashboard cant login : Fix user is automatically logged out of the Admin Panel
Prestashop

[Sloved]PrestaShop admin dashboard cant login : Fix user is automatically logged out of the Admin Panel

OxfordBy Oxford2021-10-15No Comments5 Mins Read
Facebook Twitter Pinterest LinkedIn Tumblr Email
Share
Facebook Twitter LinkedIn Pinterest Email

https://www.prestasoo.com/blog/prestashop-login-logout

 

PrestaShop Login: Fix user is automatically logged out of the Admin Panel
You need to login to PrestaShop Admin to manage your products, track the orders, change the module configuration settings…etc. A few seconds after login success, you automatically log out. What’s wrong?

I’m sure that your computer is not the cause of this. For some reason, it kicks you out of the session. It’s no fun if PrestaShop developers need to configure their addons or check order status immediately.

I think that PrestaShop needs to add a timeline to the site so that we can see how long it takes for these bugs to be fixed. I hope that they are able to do so quickly because this is a really frustrating and unfortunate thing to happen.

Follow this PrestaShop tutorial to figure it out and get the easiest solution by accessing the database of your PrestaShop store.

PrestaShop Login

Prestashop admin login problem – Where do you see this error?
Hi everyone, I’m Sarah at PrestaSOO team. I’m developing many online stores as well as PrestaShop Addons & related services for our clients like you and many developers out there.

It makes starting a business easily because it’s a powerful platform for any business sector (fashion, animal foods, supplements, electronics computer, jewelry & accessories).

The PrestaShop e-commerce software is an open-source solution that allows you to create online stores in minutes without any programming knowledge or experience. It has been downloaded more than 1 million times since its release in 2007. The free version of the PrestaShop software includes all features except for some advanced ones such as multi-store management, payment gateways integration, etc.

But once a day, for an unknown reason, I can not access the Administration Panel.

I mean, after logging in with the registered email address as a username and filling out the password field on the login form, you will automatically log out from the admin area.

We absolutely do not have an error message. No errors that I could see on my end. That was crazy!

I know I’m not the only one facing this authentication issue. When I did some research last weekend to solve technical problems related to our products and PrestaShop modules, I saw people complaining about it.

They have been looking for an answer to their question, from 2013 until now, from their official forum to Stack Overflow.

I can’t wait to tell you How to fix the PrestaShop logout problem on your online shop without using any plugin – I’m going to show you how to do it in a few simple steps and with just a tip or a few lines of code.

You should log in to the PrestaShop dashboard if everything goes well.

How to login to the PrestaShop Admin Panel?
First, you need to navigate to your admin folder to access the back office (PrestaShop Admin Panel). During the PrestaShop installation process, the location of the admin is renamed. (i.e. admin123). Learn how to get the PrestaShop Admin URL.
So, open your browser, type your-website.com/admin123 in the address bar and use the correct login information on the login screen.

PrestaShop Back Office

Lost admin password? Here is an option to request and get a new administrator password and access the PrestaShop admin panel URL on your Online Store. You will need your email address for all the following instructions.

Unable to send an e-mail because e-mail settings are missing?
The e-mail settings are usually found under the General Settings tab. Read my article to discover How to set up Gmail SMTP Settings as one of your third party services instead of the mail() function from your PrestaShop hosting provider by default) or if you can not access your email .

Fix user is automatically logged out of the Admin Panel.
Every time you log in to PrestaShop Admin Dashboard and select a menu, it always redirects automatically to the login page. No matter how many times you try it, it always happens. That’s really terrible user experience (Fortunately, this issue is not affecting users login)!!

If there is ever a time you don’t get kicked out right away, try to disable Check the IP address on the cookie option in Advanced Parameters → Administration → General (version 1.7) or Preferences menu (version 1.6).

Prestashop login ip

Unfortunately, it does not usually work because you will be kicked out of the Admin Dashboard before doing something. You can not change this value by accessing the source code and finding this value using your file manager.

Access to PrestaShop Database
We have to do this tricky way by accessing the PrestaShop database via PhpMyAdmin or any SQL manager tool:

Access your MySQL manager (phpMyadmin, CPanel, etc…)
Run this SQL query:

UPDATE ps_configuration SET value = 0 WHERE name=’PS_COOKIE_CHECKIP’;

In this case, ps_ is my table prefix, you may adapt it to your settings.

This query will update the PS_COOKIE_CHECKIP from value 1 to 0.

The last step:

Clear your browser’s cache & cookie key or restart the server.

Now with this tutorial, you can make a quick login to access your Prestashop Administration Panel page to install a PrestaShop addon, customize your PrestaShop theme or configure a PrestaShop module without any problem.

What can I do to prevent this in the future?
If there is only one administrator on your PrestaShop store, keep the above change in place until the site goes to the public. And don’t forget to keep everything up-to-date.

Does this issue happen on a customer account at the front office? I hope it doesn’t happen because it will greatly affect customer satisfaction and increase the average cart abandonment rate.

Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
Avatar photo
Oxford

Recent Posts
  • VideoJS – multiple source demo
  • Add custom field to Woocommerce tab
  • Surror Product Tabs for WooCommerce
  • How To Scrape Amazon at Scale With Python Scrapy, And Never Get Banned
  • Compile a Jekyll project without installing Jekyll or Ruby by using Docker
October 2021
M T W T F S S
 123
45678910
11121314151617
18192021222324
25262728293031
« Sep   Dec »
Tags
app branding culture design digital Docly docs etc faq fashion featured fitness fix github Helpdesk Image issue leisure lifestyle magento Manual marketing memecached Photography picks planing seo sequrity tips Travel trending ui/ux web WordPress 爬虫
Editors Picks

Fujifilm’s 102-Megapixel Camera is the Size of a Typical DSLR

2021-01-05
Top Reviews
8.9

Which LED Lights for Nail Salon Safe? Comparison of Major Brands

By Oxford
8.9

Review: Xiaomi’s New Loudspeakers for Hi-fi and Home Cinema Systems

By Oxford
70

CES 2021 Highlights: 79 Top Photos, Products, and Much More

By Oxford
Advertisement
Demo
  • Facebook
  • Twitter
  • Instagram
  • Pinterest
About Us
About Us

Your source for the lifestyle news. This demo is crafted specifically to exhibit the use of the theme as a lifestyle site. Visit our main page for more demos.

We're accepting new partnerships right now.

Email Us: [email protected]
Contact: +1-320-0123-451

Facebook Twitter Instagram Pinterest YouTube LinkedIn
Recent Posts
  • VideoJS – multiple source demo
  • Add custom field to Woocommerce tab
  • Surror Product Tabs for WooCommerce
  • How To Scrape Amazon at Scale With Python Scrapy, And Never Get Banned
  • Compile a Jekyll project without installing Jekyll or Ruby by using Docker
From Flickr
Ascend
terns
casual
riders on the storm
chairman
mood
monument
liquid cancer
blue
basement
ditch
stars
© 2025 Designed by 九号资源网.

Type above and press Enter to search. Press Esc to cancel.